Privacy Policy
In short (plain English): You can use OrgoHealth without creating an account. We only collect data when needed to provide features like personalization, saving preferences, or booking wellness services. We do not sell your data, run ads, or track you across apps.
This Privacy Policy explains how OrgoHealth (“OrgoHealth”, “we”, “us”, or “our”) collects, uses, and protects your information when you use the OrgoHealth mobile application.
1. Using OrgoHealth Without an Account
You can browse and use most features of OrgoHealth, including:
- Viewing lifestyle services (gyms, spas, wellness centers)
- Reading wellness articles and remedy guides
- Exploring general wellness content
You are only required to create an account when using features that need personalization, such as saving preferences, accessing personalized recommendations, or interacting with wellness consultants.
2. Information We Collect
Information you provide directly
- Name and Email Address
Collected only when you create an account. Used for authentication and account management.
- Health & Wellness Inputs
Information you voluntarily provide when using AI-based wellness features, such as:
- Search queries (e.g. remedies, symptoms, lifestyle goals)
- Preferences for personalized recommendations
This data is used only to generate relevant wellness insights within the app.
- Consultation Information
If you choose to interact with wellness consultants, we may collect information necessary to facilitate that interaction.
Information collected automatically
- Identifiers
Such as user ID (if logged in) and basic device information to ensure app functionality and security.
- Usage Data
Information about how you use the app (features accessed, navigation patterns) to improve usability.
- Diagnostics Data
Crash logs and performance data to maintain stability and fix issues.
- Location Data (Optional)
Used only if you enable it, for showing nearby lifestyle services. Location data is not used for tracking and is not sold.
We do not collect contacts, photos, advertising identifiers, or unrelated personal data.
3. How We Use Your Information
- Provide core app functionality
- Deliver personalized wellness insights and recommendations
- Enable optional features like saving preferences and consultations
- Maintain app security and prevent misuse
- Fix bugs and improve performance
We do not use your data for advertising, profiling, or cross-app tracking.
4. AI and Wellness Recommendations
OrgoHealth may use AI-based systems to generate wellness suggestions and remedies based on user input. These recommendations:
- Are informational only
- Are not medical advice
- Should not replace professional healthcare consultation
5. Sharing of Information
We do not sell your personal data.
We may share data only with:
- Service Providers (e.g., hosting, infrastructure) strictly to operate the app
- Legal Authorities when required by law
6. Data Storage and Security
Your data may be stored on secure servers operated by trusted providers. We use reasonable safeguards including:
- Secure authentication
- Access controls
- Monitoring for unauthorized access
7. Your Privacy Choices
- You can use the app without creating an account
- You can request deletion of your account and data
- You can choose what information to provide
8. Children’s Privacy
OrgoHealth is not intended for children. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this policy from time to time. Continued use of the app means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: orgohealth@ondoro.io